Creating an environment at your college that will retain students and developing communications that will inspire and build their resilience are all part of the mission-critical jobs at community colleges. In this episode, Interact’s CEO Dr. Pamela Cox-Otto and her good friend Dr. Susan Hatfield, who is a 30-year veteran of researching student motivations around retention and is currently a senior consultant with the Higher Learning Commission, discuss retention and where colleges need to focus now.

In this Episode Dr. Pam Cox-Otto, CEO of Interact, and Dr. Susan Hatfield, senior consultant with the Higher Learning Commission, discuss retention and the kinds of internal changes that need to happen at schools in order to keep students engaged and persistent.

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